Privacy Policy

Last updated: January 2024

Introduction

This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or enrol in our courses. We are committed to safeguarding your privacy and handling your data transparently.

Information We Collect

We may collect the following types of information:

• Personal identification information (name, email address)
• Course enrolment details and preferences
• Communication records when you contact us
• Technical data including browser type, IP address, and pages visited
• Cookie data as described in our Cookie Policy

How We Use Your Information

We use the information we collect to:

• Process course enquiries and enrolments
• Communicate with you about our programmes and services
• Improve our website and educational offerings
• Comply with legal obligations
• Send relevant updates if you have opted to receive them

Legal Basis for Processing

We process your personal data based on:

• Your consent, which you may withdraw at any time
• The performance of a contract when you enrol in our courses
• Our legitimate interests in operating and improving our services
• Compliance with legal obligations

Data Sharing

We do not sell your personal information to third parties. We may share your data with:

• Service providers who assist in operating our website and delivering courses
• Professional advisers including accountants and legal counsel when necessary
• Regulatory authorities when required by law

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Enquiry data is typically retained for two years unless you request earlier deletion.

Your Rights

Under data protection legislation, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your data in certain circumstances
• Object to or restrict processing of your data
• Request data portability
• Withdraw consent at any time

To exercise these rights, please contact us using the details provided below.

Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of these sites and encourage you to review their policies before providing personal information.

Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy regularly.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

calm-ibis
42 Castle Street
Liverpool, L2 7LA
United Kingdom

Email: [email protected]